A new noise or a change in movement
Separate the wheel’s normal movement from a new symptom, and describe what has changed.
Owner help
A worn or damaged running surface
Recognise a change in the running surface and prepare the information needed for repair advice.
Assembling a Maclaw Wheel with a stand
Preparation, tools, stand fixings and safety covers.
Assembling a wall-mounted Maclaw Wheel
Positioning the wall mount, fitting the wheel and checking the finished assembly.
Caring for and cleaning your Maclaw Wheel
Cleaning, positioning, safety covers and caring for outdoor wheels.
Finding parts for an existing wheel
Identify bearings, fixings and coatings you can source yourself.
Finding the correct bearing
The correct bearing references for every Maclaw Wheel.
Getting useful support in one message
What to check first and what to include when you still need help with an existing wheel.
Helping your cat get started on the wheel
Help your cat build confidence using food rewards or a favourite toy.
Repainting a wheel or replacing its graphics
Check the original finish before painting, peeling graphics or changing the running surface.
Replacing a Maclaw Wheel bearing
The bearing-change video and assembly instructions for your wheel.
Which Maclaw Wheel do I have?
Identify the support arrangement and original guide before looking for a part or repair.