Order Terms & Conditions / Return Policy / Owner Responsibilities
Order Terms & Conditions
By placing your order you are approving the specs listed for your order.
Orders: 1/3rd Deposit Upfront, balance due upon completion.
All sales are final, no changes or returns accepted. By placing your order you are stating you understand and agree to the specifications listed in the description and the standard specs MaclawUK offers on all wheels.
By purchasing a MaclawUK In Stock product, you agree to the specs and condition listed on the product at the time of purchase. Average turnaround time for orders is 4 to 5 weeks for a Maclaw wheel after deposit payment and order approval for custom orders. Each wheel is one of a kind custom made to your spec. We have strict quality procedures that the wheel must meet at each step of the process.
MaclawUK will send an Invoice Receipt with all products showing the full value of the product including shipping cost. On International order’s we will not lower the value to get through customs.
Please note that MaclawUK is not responsible nor does our shipping quote include VAT, duties, taxes, import delivery fees, or any other fees associated with international shipping, customer is responsible for these fees.
MaclawUK will not accept liability for any injury caused by using the Maclaw Wheel.
Some cats may require training to use the Maclaw Wheel, but MaclawUK cannot guarantee that your cat will definitely use the wheel.
MaclawUK does not have a return policy. All orders are custom made, therefore there will be no returns accepted.
Please double check all information you enter when ordering and ensure your address, phone number, and e-mail are all spelled correctly.
Ensure that children are supervised at all times when the wheel is in use.
Ensure that cats and/or kittens are supervised at all times when the wheel is in use.
Ensure that the safety covers protecting the turning mechanism are always attached and secure when the wheel is in use.